Hands Typing

SARAH RATHMAN

3 months ago

 

Positive: Professionalism

We called to have a plumber come out and check our backed up drains. The gentleman who answered the phone was extremely patient and polite and gave me recommendations of things to look at and check for and to see if we can handle the issue ourselves before we have a professional come out. He was so knowledgeable, helpful, and friendly. Will definitely call them with plumbing needs in the future.

 

 

TOM SHARON

3 months ago   

 

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Skeptical and cautious customer…I am always nervous about using one of these teaser price outfits only to be pressured to spend a lot more once they are on site – I was Wrong.  This place was professional when I called, they were able to schedule me the same day.  They called 30 minutes out just like they said they would. I used this service for a rental; so I never met the technician; but I had been at the unit and knew there was an issue.  So once Fred was on site the dreaded call came, of course he found additional issues, the bathroom sink drain was also backed up and he would rooter router this drain for an additional $69.00.  To be fair this house is over 100 years old so getting the bathroom drain done as well only made sense and I did not feel any pressure more of a professional courtesy. My only suggestion would be to tell me what was causing the clog but I have to take responsibility as I was not on site, did not request this information, and did not follow up with the company to ask. Landlords just want this information always.  I am adding this company to my preferred list for future reference.

 

 

JASON SOLIS

10 months ago

 

I have been using $99 router for about 15 years now and would recommend them to any one. Good honest service they get the job done at a fair price.

 

 

SCOTT JOHNSON

10 months ago

 

I've been using these guys for years and they are great. Dave did a fantastic job!

 

 

SHAWN WIGINGTON

10 months ago

 

Willie came out..and fixed clogged shower drain..

Thanks, Willie

 

 

SHANNTEL BENION

a year ago

 

I have had the same type of plumbing services and issues for the past 3 years. Today, Willie not only completed my services; he also gave me tips on preventative measures. I stay in a garden level unit of an older 4-plex, so plumbing issues arise quite often. I absolutely appreciate the Customer Service I received from Willie today!

LANE DOUGLAS

a year ago

 

Just used them to clean my drains.  Elric the tech was on time, clean, and thorough.  He used a larger rooter than the guy 10 years ago.  Highly recommend.

 

 

DOUG T.

a year ago

 

At the house in under an hour, excellent service!

 

 

KELLEE BECKWORTH

a year ago

 

Very personable and approachable team! They were great with coming out on short notice and took under an hour to conduct a sewer scope. They sent the sewer scope video available on YouTube for our review for our first home.  

 

Thanks!

 

 

SEAN McCARTHY

2 years ago

 

Helpful over the phone when setting up appointment as to what i should expect.  Technician showed up on time and pricing was what they said it was.  Was in and out in 5 minutes.  I will use them again and appreciate the integrity.

 

 

CRAIGSLIST BIKEGUY

2 years ago

 

Matt and his assistant were thorough and fixed my issue. Very knowledgeable and highly recommended!

 

 

SKIP CLELAND

2 years ago

 

Ben did a great job. Good analysis of old plumbing system and where clog was.

 

 

SARAH BANKS

2 years ago

 

The gentleman answering the phone was very helpful and friendly. He managed to squeeze me in on a busy Monday. The tech, Brandon, was friendly and explained everything to me well. No complaints.

 

 

ANDREW RIPAMONT

3 years ago

 

I had a great experience. Came within 1.5 hours, got my drain fixed! Super happy thanks guys!

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